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Rev. 07/25

T-Mobile Financial

PRIVACY NOTICE

Facts: What does T-Mobile do with your personal information?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Payment history and account balances
  • Credit scores and credit history

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons T-Mobile chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Reason Does T-Mobile share? Can you limit this sharing?
For our everyday business purposes:
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes:
To offer our products and services to you		 Yes No
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes:
Information about your transactions and experiences		 Yes No
For our affiliates' everyday business purposes:
Information about your creditworthiness		 Yes Yes
For our affiliates to market to you Yes Yes
For nonaffiliates to market to you Yes Yes

To limit our sharing

You can limit our sharing by:

  • Calling 611 from your T-Mobile phone, or 1-800-937-8997 from any phone, and asking to opt out of Sharing Certain Financial Information; or 
  • Visiting the T-Mobile Privacy Dashboard and logging into your account. Scroll to the “Sharing Certain Financial Information” choice to manage your preferences. 

Please note:

If you are a new customer, we can begin sharing your information 45 days from the date we provided this notice. When you are no longer our customer, we’ll continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

Questions?

Call 611 from your T-Mobile phone or 1-800-937-8997 from any phone.

Who we are

Who is providing this notice?
T-Mobile USA, Inc., T-Mobile Leasing LLC, T-Mobile Financial LLC, T-Mobile Puerto Rico LLC, Sprint Spectrum LLC.

What we do

How does T-Mobile protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does T-Mobile collect my personal information?
We collect your personal information, for example, when you:

  • Open an account or apply for financing
  • Pay your bills or provide account information
  • Pay us by check

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. 

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choice will apply to everyone on your account. 

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include companies with a T-Mobile or Sprint name.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Nonaffiliates we share with can include co-branded partners, retailers, data processors, advertisers, and financial institutions

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Our joint marketing partners can include companies and co-branded partners such as banks and lenders.

Other important information

For Vermont customers

We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information or financial information covered by this notice, or your credit report, to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

For California customers

We will not share information collected about you and covered by this notice with nonaffiliated third parties except as permitted by law, including, for example, with your consent or to service your account. We will limit sharing among our affiliated companies to the extent required by California law.

Additional T-Mobile privacy notices and choices

This notice describes our privacy practices for data we collect and maintain to manage financial offerings you select with us (like device financing or postpaid service). To learn about data we collect for other purposes, like to provide you connectivity services, please visit T-Mobile’s Privacy Center to view additional Privacy Notices and access additional privacy choices at T-Mobile’s Privacy Dashboard. 

Download a PDF of this notice

This financial privacy notice is also available in a format you can save and/or print.

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