Phone privacy.
Time to read: 3 minutes
Time to read: 3 minutes
You have privacy rights, and
By law, data about voice calls you make can only be used or shared for certain purposes, or with your permission.
In some cases, we may be required by law to share information about the service you use.
As a telecommunications carrier, we collect and maintain information about our customers’ voice calls. We also use data about voice calling to identify offers for
Some of the information we collect about your voice service is called customer proprietary network information or CPNI. We have this information solely because of your relationship with us. It either relates to data—such as the type, destination, and amount of voice-calling you use—or it may be certain information contained in your bills.
Your CPNI doesn’t include your name, address, phone number, or the content of your phone calls. Phone call content has stricter protections under wiretapping laws. To learn more about how
Under federal law, you have the choice to approve or disapprove certain uses of your CPNI that are outside the scope of ordinary business operations, fraud prevention, or legal compliance.
The FCC’s rules are complex. Some of the key requirements are that carriers must:
For more information, read our
Learn more about how
Learn more about cookies, other online tools, and tracking technologies, including how they work.
How you can access, delete, or correct the personal data we have about you.