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valerieperrine
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Joined 6 years ago
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Re: My caller ID is wrong for outgoing calls
I'm having the same issue. It's been over 2 weeks now. I spoke with 2 customer service reps on the phone who assured me they fixed the issue (at least I think they said that -- hard to tell because their English was so poor). But it wasn't fixed. So I went to the T-Mobile store where I started my account and they supposedly fixed it and also told me it could take up to 72 hours. Well, it's been over 72 hours and it's still not corrected. I'm just beside myself with frustration, particularly because I sometimes use the phone for work and with the wrong name showing up on my outgoing caller ID, my calls are not being answered. I'm about to switch to Verizon. It's worth paying more for better service. Ugh.57Views0likes0Comments