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Strawfam
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Joined 2 months ago
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Re: How to escalate a complaint
Ditto! Basically the same issue & absolutely no one helps, they all politely lie & nothing gets done! I’ve been dealing with an upgrade issue with the monthly promotional value of $23.56 / month. I’ve had to call every month for 6 months now & explain from the start every call. Don’t they keep notes on their customers? I’ve been with them since Sprint- 23 years & I can’t wait to get as far away from them as possible! Horrible company!1.5KViews0likes2Comments