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Spdave
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Joined 4 years ago
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Re: Migration
Yeah, the migration process is not smooth- sprint folks are told that they should come to T-Mobile and get something like $800 to $1000 on the old phone, but rather than stating that and paying off the balance with that, they low-ball the trade-in value and take whatever for the old phone balance, as if they another company. It’s not ethical nor good business to pull folks into what is the same company (Sprint being part of T-Mobile) and make money in the process. They should make it so that at the end of the migration, customers are better off, financially as well as with a new phone. Frustrating, but not ethical when they don’t fix the problems Sprint creates by helping themselves to old phone money without T-Mobile making it clear that you are in the process of migrating.58Views0likes0Comments