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Shreekl
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Joined 10 months ago
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Disappointment with Buy 1 get 700usd off
Over 2 months ago, I went to get two iphones. The shopkeeprr offer buy 1 and get second one 700 usd off. He handed over one phone (pro model was avaiable at store) and mentioned, the other one is not available and he can’t place the order for shipping, He asked me to go ahead and order from my phone, He did not give headsup on buying it as 24 months finance terms (first one he had set, I did not know). When I went home, I completed the purchase and paid upfront. Then after a week when billing cycle came, account did not reflect any 700 usd return part (partial or full) then went to the store. Some other shopkeeper (after a long wait) said to check with “contact us” phone call. I called up tmobile customer service and the oncall gave some reason which I could not understand and said offer can’t be applied and go back to store. Then back in store, they said wait for two billing cycles and it will reflect. Now after 2 billing cycles I went to store again, this time some other representative said only one phone is on financial contract and other one is not, so offer can’t be applied. So finally ended up not getting what was promised. So much pain and loop holes for their advantage.53Views0likes0Comments