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ScroogeMcDuck
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Joined 23 days ago
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Re: T-Mobil Not Honoring Their Agreements
I had something similar happen, my wife and I switched, ported in lines, and then sent in our old phones. I got a warning after 3 months because our devices had not been received. So I call and ask about the messagd. The rep, annd a manager both confirmed they had the phones in their possession but they hadn’t processed them, and not to worry. I think everything is okay, only to have them come back in the mail marked return to sender about 3 weeks later. I spent months fighting them, and fighting for the second port in rebate. They refused to take the devices and didn’t care about the confirmation. We never got the second rebate and then to top everything off, nobody told us we had 60 days to use our rebate so when I went to buy some new headphones, the rebate was gone. It’s like a never ending magic trick where each time they pull more money out of my pocket. Filed reports with the BBB and FCC to no avail.81Views0likes0Comments