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mdb94
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Joined 13 days ago
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Re: Unable to Set Primary Account Holder
yes! i opened my account a few years ago, switched my number to at&t 5 months ago temporarily but kept my watch and internet through t-mobile and now it tells me I'm no longer the account holder when i log in, so i can’t make any changes or switch my line back to t-mobile. its extremely annoying. everytime i log in it prints me to register so i type in my one & only PIN then it says error, and takes me into loop after loop of log ins… even though there’s only ever been one pin i use for everything (and even have it written in my phone from day one) AND I’m the only person who has ever been on or had access to my account/line lol. their app & sites are still e 6 years later!75Views0likes0Comments