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magenta1635482
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Re: I had sent my old device iPhone 6 Plus to Tmobile for a trade in credit. The tracking # showed Tmobile warehouse already received it but no credit was issued. I have been contacted customer service so many times and they said they didn't receive the
I just encountered some trade in scams. They encouraged me to get a new iPhone X and trade in my iPhone 6, saying it is qualified. Little that you know they declined the deal saying there is liquid damage, thus the trade-in is not qualified. I was never informed of procedure to check first if there is liquid damage, I am the original owner and I know the phone was never in any liquid. But since I didn't check, they can say whatever they want to say just to deny trade-in credit. I asked to send my phone back and I am willing to send them the iPhone X, guess what, they allow me sending the iPhone X back but no return of my iPhone 6. This is a scam. This is using a tactics to get you to buy a phone, since the deal also include auto debit, the consumer has only one choice to keep the paying the phone. Don't do the trade-in, especially with T-mobile. I will file a complain to FTC. I will write to my congress and I will bring it to Department of Justice's attention. There is a history with T-mobile, they can't just quit scamming and cramming. In 2014, T-Mobile lost a case filed by FTC and resulted in paying at least $90 million to settle a Federal Trade Commission lawsuit of cramming consumers. Here is the link: https://www.ftc.gov/news-events/press-releases/2014/12/t-mobile-pay-least-90-million-including-full-consumer-refunds25Views0likes0Comments