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lw119
Network Novice
Joined 2 years ago
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Won't Bundle and discount as promised
Had T-mobile 2 lines and internet for several years and was very happy with them, specialized service for 55+, etc. Went in to check how to get battery replaced through insurance. Instead, upgraded phones and plan to Go5G+55 with internet. Plan was supposed to be $100 for the two lines (previously $80 for 2) and internet bundled with lines for $30 per month. Have yet to get the internet for $30, call, chat, email every single month, always told it’s done. Make me call back after payment made to get “1 time credit” of $20. This is the SEVENTH month my bill is wrong. Any suggestions? Unfortunately I still have 17 months left on the phone special or would change today!55Views0likes0Comments