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lssheldon56
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Joined 3 months ago
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Re: “Your rate will never change”
We have also been with T-Mobile for a number of years. When we joined, we were told that our price was locked in for life. I just received a text message today about a $5 per line increase. We have 4 lines, and at $5 per line increase, that is $20 more per month! That's $240 more per year!! We are senior citizens on a fixed income and simply cannot afford the increase. We don't use one of the lines much at all, so I called and had that line permanently suspended. I was then told by their rep that I could not take advantage of any offers for the next 90 days! A punishment for suspending a line??!!! We have always paid our bill before the due date and have been good customers and this is how we get treated!! When I told the rep that I would now be looking for another company, she said "go ahead", "we don't care". Guess it's true! T-Mobile does not care!!!397Views2likes0Comments