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Kiasta
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Joined 5 months ago
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Re: want to cancel paramount plus
micmike wrote: Paramount+ subscription & billing Your subscription is managed through T-Mobile. T-Mobile acts as the method of payment for your Paramount+ membership each month. If you remove Paramount+ from your account, T-Mobile will immediately stop being your method of payment. If you have problems with your subscription or wish to manage your subscription go to the T-Mobile login page. To manage the Paramount+ subscription, go to Manage add-ons. Getting support If you need support, you'll need to contact either Paramount+ or T-Mobile, depending on the type of help you need. Paramount+ support T-Mobile support Contact T-Mobile if you need help with: Adding or removing Paramount+ Basic troubleshooting (app connection issues, Getting a new Paramount+ activation text message Cancelling existing trial version immediately T-Mobile plan, billing, & account management Basic network or hardware troubleshooting Canceling If you cancel your T-Mobile account, you will immediately lose your Paramount+ subscription. T-Mobile will no longer be your Paramount+ method of payment and you will need to subscribe to Paramount+ directly to start a new subscription. If you cancel your Paramount+ subscription through T-Mobile, the cancellation can be future-dated or immediate and you will still have access to your service to the end of the billing cycle (If you cancel your existing 12-month promotion, your subscription will be canceled immediately). Log in to the T-Mobile App, T-Mobile, or contact T-Mobile customer service to remove Paramount+ from your account. Log in to T-Mobile.com using your T-Mobile ID. Select View Account > Shared Add-ons > Manage add-ons. Deselect the Paramount+ feature and choose Continue. On the Review your order page, select Agree & submit. Good job with the copy paste response that doesn’t help anyone. Paramount+ doesn’t show up on the addons menu, so you can’t actually manage it from T-Mobile. Bunch of genius support we got here.44Views0likes0Comments