ContributionsMost RecentMost LikesSolutionsRe: Missing Promtional Credits Speaking to t-mobile about this matter is a waste of time. This is happening to many different people, legal arbitration is the best way to expose this fraud. Re: Cheated out of phone trade in value The same thing happened to me. I am pursuing legal arbitration for this matter, and suggest that everyone do the same. It is obviously a major issue involving many different accounts. Re: Promised trade-in value from Sprint was not honored by T-Mobile The same thing happened to me. I am pursuing legal arbitration on this matter, and suggest that everyone do the same.