User Profile
Jeni4wilson
Network Novice
Joined 10 days ago
User Widgets
Contributions
Re: How can I contact T-Mobile Corporate Office?
Omg this EXACT same thing happened to us. We have been disputing this since Dec 2024. We finally got credit for our old phones but are not honoring the promotions. We are being charged for two new phones every month. Our rep at the store says they are fighting for us but I have seen zero movement from them. Customer service does nothing but say they will call back and NEVER do. Where is this amazing customer service they claim to have? Why can’t anyone in customer service help? This is our first experience with Tmobile and it has been a nightmare from day 1. We are overcharged $89 every month but if I don’t pay they turn my phone off. Exhausted doesn’t even come close to describe how I feel with this company. 😭243Views0likes0Comments