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Jeff112867
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Joined 9 days ago
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Re: REFUSAL TO HONOR REBATE PROMO
We are currently having the same issue. They never submitted for our rebate. Now they did, and it's past the 30 days so it will not go through. I am disgusted because I traded in perfectly good phones and may have to pay for them plus our new phones!!90Views0likes0CommentsSwitch Rebate Link Never Sent to Us/30 Days Has Expired
Anyone else have this occur...We switched from AT&T to Tmobile in February. The salesmen at our local store never submitted our rebates and was never explained that we would have to file for them via a link which we never received. I got a bill from AT&T for our mobile phones that Tmobile said they were paying off for us. We called customer service and they told us we would have to talk to the manager at the Russellville, Arkansas location. She will not talk to us and is "never in." We suddenly got the link for the rebate last week. It's PAST THE 30 DAYS! When I try to complete the form, at the end I receive an error that says my Tmobile account is not current. It is current, it's auto drafted from our checking account. I am very frustrated because AT&T is going to want their money!! Suggestions???48Views0likes0Comments