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JDS93551
Network Novice
Joined 2 years ago
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Sprint phone Buyout not honored.
Per Sprint Flex Lease agreement Expectation: Pay for your phone in monthly installments and after 18 months, you can upgrade to a new device or continue paying for 6 more months to own your device. I have had my phone for more than two years. I have contacted Sprint and T-Mobile more than five times regarding this issue, I have had T-Mobile’s reps including a supervisor get mad at me because I am refusing to upgrade my phone… I own this phone and have been told that the system was fixed now I don’t have service... I will give you the $30 for a phone that I own and then go get service from a new carrier later today, I am in the process of filing a complaint. If you go over my records, you will see that I am due a refund of more than $300.207Views0likes1Comment