User Profile
Iwantsprintback
Network Novice
Joined 11 months ago
User Widgets
Contributions
swap a sim/ swap a phone
I ordered a new phone from tmobile. I thought I just take the sim from my existing phone and put in the new phone. But no, this has been 2 months of special “extending the old SIM care” pus hours and hours of chats and being on hold. And you can’t do it online--you have to go to a store. What--do I have to take a day off from work just to get a phone working? Do they have any solutions for busy people? It’s one of the most obvious use cases--I wanted to order a new phone that worked. I paid for it. Sprint had clear easy instructions to “swap a device” . Is that not a thing anymore? does i have to be a fricken journey through hundreds of non-helpful sites, chats (that has by the way been discontinued) and hours on hold?304Views0likes2Comments