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Hihat123
Network Novice
Joined 4 years ago
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Re: Sprint Account, Tmobile sim card
**UPDATE** In regards to my recent post with the sim card problem, I am a total idiot, I should have caught this. The new T-Mobile sim cards are for 5g phones only, and will not work in non 5g phones like my lowly Samsung A50. Sprint knows what model phone I have, so why would they mail out incompatible sim cards to, I would assume, a large number of customers? Also it would have nice if one of the several resources i solicited for help would have not just answered with "Invalid sim", "phone sim ineligible, call tech support", "sim card error", etc., etc., and have elaborated more with "phone is not 5g" or "sim card compatible with 5g phones only, incompatible with others".Re: Sprint Account, Tmobile sim card
T-Mobile sent me in the mail a "sim kit" that included a new T-Mobile sim card and sim tool to convert to my Sprint phone to T-Mobile. As far I can tell It should be as easy as removing the Sprint sim and replacing it with the new T-Mobile sim. But when I do that my phone is showing the T-Mobile sim to be an "Invalid Sim Card". Am I missing a step here? Is this a T-Mobile issue or a Sprint issue? or is it my phone (Samsung A50)?
