User Profile
glkaoneal
Roaming Rookie
Joined 3 years ago
User Widgets
Contributions
Re: Anyone notice a difference to the usage page?
I did the chat yesterday. They finally said it was a computer glitz and it was being worked on. I said I have wasted way too much time on this issue and should get a bill credit. I got a $15 credit. Now will see if the problem gets fixed. Thanks for all the help.20Views0likes0CommentsRe: Anyone notice a difference to the usage page?
The first time I noticed it was at the end of billing cycle, so I thought that was the problem. But it continues to show this. I was told it was a new format. I was told my complaint would be recorded. I hesitate to call in b/c of the long wait and then I can’t understand the person I am talking to. The chat option use to be helpful but recently it takes way too much time.18Views0likes0CommentsAnyone notice a difference to the usage page?
I recently discovered you can’t see the usage data for each of the lines. I inquired about it and was told this is a new layout (do to phone apps) and you can only see the usage data in your monthly bill. I voiced my displeasure. They said they would report the concern. Anyone else find it a concern?Solved622Views1like15Comments