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cjbjkb07
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Joined 9 years ago
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Re: I had sent my old device iPhone 6 Plus to Tmobile for a trade in credit. The tracking # showed Tmobile warehouse already received it but no credit was issued. I have been contacted customer service so many times and they said they didn't receive the
yes, took me 4 hours with T-force and 3 different representatives but they finally got me fixed! The problem was that a lot of customers got sent the wrong label for their trade and sent their phones to the wrong warehouse. (sending to returns lcoation not trade in location)31Views0likes0CommentsRe: I had sent my old device iPhone 6 Plus to Tmobile for a trade in credit. The tracking # showed Tmobile warehouse already received it but no credit was issued. I have been contacted customer service so many times and they said they didn't receive the
I have the same issue! Been calling Tmobile not stop for the last 4 months and no one can help me! They keep doing Handset Research Forms and asking me to blame UPS when it was signed for....Trying to contact T-Force but havent heard back....17Views0likes0Comments