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chuckcohenour
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Joined 7 years ago
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Re: Canell McAfee subscription
The resolution was long. T-Mobile store couldn’t help. I had to call T-Mobile customer serve, who referred me to McAfee to cancel the service. Luckily, I had an excellent T-Mobile rep that stayed on the line while McAfee customer service said that they couldn’t help me. The problem with the cancellation was that I had made the subscription for this McAfee service through the Play Store. Supposedly, opening up the Play Store app would allow me to cancel it..no, it wouldn’t, I could upgrade but not cancel. The T-Mobile rep stopped the direct payment because there was no way of cancelling the subscription. I was very grateful to have a rep that listened and was very helpful. What a pain.173Views0likes0CommentsRe: Canell McAfee subscription
I tried your recommendation and I couldn’t find the link to cancel. I contacted T-Mobile and followed what they recommended but the McAfee account does not appear. I’ll go to T-Mobile tomorrow and hope for some extra luck. Thank you for your assistance.161Views0likes0Comments