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becca71
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Joined 7 years ago
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Re: Assurance using T-mobile as an existing customer?
Yeah I’ve been all through that page. In fact that is how I found out about, and got enrolled in the program in the first place. I did print out a form. But it asks for a number I can’t find on any paperwork. There used to be a chat feature on the website for help. Where did it go???129Views0likes0CommentsAssurance using T-mobile as an existing customer?
My circumstances changed, financially, several months ago. After getting on food stamps, my FIL mentioned the life-line cell phone program. So I have successfully applied and gotten the paperwork and phone mailed to me. But everyone on our plan already has a phone. I’m fairly sure one of my kids would like a ‘new’ phone, so that’s not too much of an issue, as long as the phone doesn’t have to be on the PRIMARY account holder’s number? I have an iPhone 11 that is ½ way paid off. I am keeping that phone! How do I even notify T-mobile that I have qualified for this plan so I get the discounted rate? They don’t make this easy (not surprising, any government plan for low income people makes you jump through a million hoops.) The only form I have found asks for a number that I can’t find on any of the forms that Assurance has sent me! -My head is spinning963Views0likes2Comments