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Bc8
Network Novice
Joined 2 months ago
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Re: CUSTOMER SERVICE IS HORRIBLE
Good luck. We had a Tmobile line years ago and left because of bad customer support. Went with their home internet and it has been a nightmare. Horrible customer support. They need to spend less on advertisement and more on customer support. Maybe give the customer support team computers that are connected to the internet. I’ve been told everything has been corrected and then nothing updates23Views0likes0CommentsRe: Worst customer service
I honestly do not understand the level of ineptitude or just lack of care. I’ve been told several times that everything has been worked out and will update but nothing happens. I think they just say something to get you off the phone and hope you’ll forget about it. My internet was cut off because of non payment even though I’m on autopay and my account shows no balance. It’s maddening.42Views0likes0Comments