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appalledandhorr
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Re: Fraudulent Sale of My SIM card
You're quite welcome Cheers Sent from Yahoo Mail on Android On Fri, Oct 4, 2019 at 8:01 PM, magenta2938651<no-reply@t-mobile.com> wrote: #yiv3315479900 * #yiv3315479900 a #yiv3315479900 body {font-family:Helvetica, Arial, sans-serif;}#yiv3315479900 #yiv3315479900 h1, #yiv3315479900 h2, #yiv3315479900 h3, #yiv3315479900 h4, #yiv3315479900 h5, #yiv3315479900 h6, #yiv3315479900 p, #yiv3315479900 hr {}#yiv3315479900 .yiv3315479900button td {} | T-Mobile Support | | Fraudulent Sale of My SIM card reply from magenta2938651 in Account & services - View the full discussion very helpful, thank you! On Friday, October 4, 2019, 10:52:53 PM EDT, appalledandhorrified <no-reply@t-mobile.com> wrote: | T-Mobile Support | Fraudulent Sale of My SIM card reply from appalledandhorrified in Account & services - View the full discussion They most likely will not appropriately secure your account until you incur irreparable financial damage like myself but attempt to require a sim card lock which can only be unlocked from within their "Fraud Department". Short of having that specific safeguard, you will be susceptible to being hacked by an insider. Because the individual had the ability to bypass my 12 digit passcode and 2 security questions no one on earth knows besidemyself, it is evident an employee of Tmobile was either the hacker or at the very least an accomplice. The level of authority this person had was not high enough to manipulate the "Fraud Departments" system which would have enabled them to acquire a new sim under the guise of being me. Once that lock was established, the insider could only shut my sim card off by claiming it was lost, but was not able to convince the Fraud Department that they were me and be issued a new sim. I hope I have been of some assistance. Please inform other's who are vunerable as well. -J Sent from Yahoo Mail on Android On Fri, Oct 4, 2019 at 7:39 PM, magenta2938651<no-reply@t-mobile.com> wrote: #yiv3824488983 * #yiv3824488983 a #yiv3824488983 body {font-family:Helvetica, Arial, sans-serif;}#yiv3824488983 #yiv3824488983 h1, #yiv3824488983 h2, #yiv3824488983 h3, #yiv3824488983 h4, #yiv3824488983 h5, #yiv3824488983 h6, #yiv3824488983 p, #yiv3824488983 hr {}#yiv3824488983 .yiv3824488983button td {} | T-Mobile Support | Fraudulent Sale of My SIM card reply from magenta2938651 in Account & services - View the full discussion Hello, why don't you tell us all what security precautions you have negotiated with T Mobile so we can all try to get them too? Reply to this message by replying to this email, or go to the message on T-Mobile Support Start a new discussion in Account & services by email or at T-Mobile Support Following Fraudulent Sale of My SIM card in these streams: Inbox This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences Reply to this message by replying to this email, or go to the message on T-Mobile Support Start a new discussion in Account & services by email or at T-Mobile Support Following Fraudulent Sale of My SIM card in these streams: Inbox This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences Reply to this message by replying to this email, or go to the message on T-Mobile Support Start a new discussion in Account & services by email or at T-Mobile Support Following Fraudulent Sale of My SIM card in these streams: Inbox This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences |3Views0likes0CommentsRe: Fraudulent Sale of My SIM card
They most likely will not appropriately secure your account until you incur irreparable financial damage like myself but attempt to require a sim card lock which can only be unlocked from within their "Fraud Department". Short of having that specific safeguard, you will be susceptible to being hacked by an insider. Because the individual had the ability to bypass my 12 digit passcode and 2 security questions no one on earth knows besidemyself, it is evident an employee of Tmobile was either the hacker or at the very least an accomplice. The level of authority this person had was not high enough to manipulate the "Fraud Departments" system which would have enabled them to acquire a new sim under the guise of being me. Once that lock was established, the insider could only shut my sim card off by claiming it was lost, but was not able to convince the Fraud Department that they were me and be issued a new sim. I hope I have been of some assistance. Please inform other's who are vunerable as well. -J Sent from Yahoo Mail on Android On Fri, Oct 4, 2019 at 7:39 PM, magenta2938651<no-reply@t-mobile.com> wrote: #yiv3824488983 * #yiv3824488983 a #yiv3824488983 body {font-family:Helvetica, Arial, sans-serif;}#yiv3824488983 #yiv3824488983 h1, #yiv3824488983 h2, #yiv3824488983 h3, #yiv3824488983 h4, #yiv3824488983 h5, #yiv3824488983 h6, #yiv3824488983 p, #yiv3824488983 hr {}#yiv3824488983 .yiv3824488983button td {} | T-Mobile Support | Fraudulent Sale of My SIM card reply from magenta2938651 in Account & services - View the full discussion Hello, why don't you tell us all what security precautions you have negotiated with T Mobile so we can all try to get them too? Reply to this message by replying to this email, or go to the message on T-Mobile Support Start a new discussion in Account & services by email or at T-Mobile Support Following Fraudulent Sale of My SIM card in these streams: Inbox This email was sent by T-Mobile Support because you are a registered user. You may unsubscribe instantly from T-Mobile Support, or adjust email frequency in your email preferences3Views0likes0CommentsRe: Fraudulent Sale of My SIM card
Yeah, I wonder if the same hacker initiated a sim swap attack on me. The dates that the hacker was able to infiltrate my accounts were on the 7th and 8th of January before they attempting to hack me again roughly 6 weeks later. I am not at liberty to go into great detail but its apparent that the person is not using a fake California ID and is no stranger to Tmobile. I found multiple numbers the person used, one of them had at least 50 devastating comments ranging from individuals financial accounts being drained, to marriages being destroyed or children being taken from their parents because they no longer had money to support them, to individuals conveying they were going to commit suicide. One of the numbers the hacker bounced off of had no comments at all, and I know its the golden ticket. Tmobile has been well aware of sim swap attacks for years and never did anything to protect their clientele. The Experian hack a few years ago acquired 21 million names and everything about those individuals; phone numbers, addresses, social security numbers, etc... and guess what, all 21 million names that were stolen, all Tmobile account holders. Tmobiles response; free credit checks for a year. How about improving your security measures? Requiring just a persons last 4 digits of their social security number to obtain a new sim card is reckless, especially after the Experian hack and when the company knows these other hacks are occurring and their customers lives are being destroyed because of it. How about security questions just like your competitors or similar to the ones you use for when we sign on to these online accounts? I havent even begun to scratch the surface of what transpired in regards to my situation. The only remaining details I can inform you of right now is that 10s of thousands of dollars in crypto (worth hundreds of thousands just a few months ago and will be worth at least that amount a few months from now) was stolen from me and Tmobile was complacent. The only reason I am still with Tmobile is because after hours of conversations with representatives and repeatedly conveying to them what had happened to me I was finally able to speak to a higher up and have unprecedented security measures applied to my account that has eliminated the possibility of this travesty ever happening again to me. Its unlikely that other carriers which dont have a relationship with me would integrate the protocol I demanded from Tmobile so Im stuck underneath two enormous boulders. The third time the hacker attempted a sim swap attack they were unsuccessful because of the safeguards now in place but 99.9999% of Tmobiles customers do not have the security that I do which is incredibly unfortunate and will be damning to many of them. Hopefully with enough lawsuits Tmobile and all other providers will begin properly integrating the necessary security measures to safeguard individuals from being robbed of their finances in addition to being robbed of their dignity and livelihood. People are suffering in inconceivable ways and in most situations Tmobile has done absolutely nothing to assist them or even taken the necessary steps to stop these absurdities from happening to others and causing more hardships. I wish you all success and happiness.4Views0likes0Comments