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Ageo
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Joined 10 months ago
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Re: 2 hours wait for Customer Service
When i complained about the poor customer service and long hold times a Tmobile manager reminded me i could 'leave the company'. WOW! What horrible customer support. She doesnt know that i will leave Tmobile as soon as my phone gwts paid off. Good riddance. Acct# 960664***626Views0likes0CommentsRe: 2 hours wait for Customer Service
Im on hold now waiting for a Tmobile agent for a veey long time. I have at times been on hold for 2 hrs as well. The guy who claimed his longest wait has been 5 minutes is, im pretty sure, a paid Tmobile shill. Tmobiles customer service has gone to he... Tmobile Acct# 960664659. Tmobiles agents like to cite service agreements when it benefits them. But when i cant make a call or my data is slow or frozen - then they have nothing to say. Tmobile is God Awful.572Views0likes0Comments