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Broken website - Oops we hit a snag and more! grrr
Hello, as many others have posted I have encountered the Oops we hit a snag error when trying to upgrade or buy a new phone my issue occurs when I try to change my shipping address during checkout for the Note 10+ I even tried to reply to another thread that had same issue and I couldn't even reply to that support thread this support website and the main site are so gd damn broken. theres threads from OVER A YEAR AGO!!! Seriously dude I have been having this issue for like 15 days now I just want to upgrade my damn phone also my issue is I don't have the physical credit card with me its back in Houston and Im in NYC and I wanted to update my shipping address to have the phone shipped here and I cant have it changed to reflect the address here in NYC and it is getting so frustrating I tried what that person above said to use old ZIP but I don't have any luck. How the hell can they let this go on for over a year now !!!! … I Seriously tmobile I work in IT just let me give it a go I can probably fix your broken @ ss website in a day, you must be paying the site devs in free cellular service for them to not give 2 f's EDIT LOL now I am having troubles even replying to this thread!!! https://i.imgur.com/QSJ29zE.pngSolved2.5KViews1like8Comments