Unresolved Hulu subscription charges despite multiple cancellation attempts
Hi everyone, I’m dealing with ongoing unauthorized Hulu charges on my T-Mobile account. Despite multiple attempts to cancel, I’m still being billed $8.65 monthly. These charges have added up to $129.75 from April 2023 through June 2024. Over this period, I’ve reached out to T-Mobile support multiple times—through emails and calls—but the issue still isn’t resolved. It feels like I'm caught in one of those tricky situations where canceling isn’t as easy as it should be, especially since I signed up through Google TV. I’m hoping someone from T-Mobile can step in here to help finally get this sorted out. I know these issues aren’t uncommon, and I’m also interested to hear if anyone else has had a similar experience. Thanks for any advice or insights, and I really hope T-Mobile can jump in to resolve this once and for all.
New billing policy
How is it that the FCC would allow T-mobile to start up-charging their customers if they’re using a credit card which provides certain protections against fraud? T-mobile allowed my information to be compromised a year ago and I’m still dealing with the issues every day in the form of scam calls, texts and emails. But now T-mobile wants access to my bank account???!!! Definitely considering changing carriers. That is the most absurd business decision they have made. I believe everyone that had their information stolen because of T-mobile’s lack of security should pursue legal action against the company! Defnitely a class action lawsuit viable for their lack of privacy protection and lack of response to the issues experienced by those who were the true victims in this matter.
