delete account
8 TopicsRefill your T-Mobile account not possible
Hello, I get a message every month telling me to top up my account. I only used this number for my vacation in the USA and no longer need it. The problem is that I can no longer log in to my T-Mobile account because I don't have access to the number. I would like to delete the number and the account so that I no longer receive the message by e-mail. Thank youSolved97Views0likes3CommentsDelete My T-mobile ID Account
I transferred my number from Verizon to T-Mobile 3 days ago I have a problem linking my phone number with my email. I get this message: We’ve temporarily locked your account to protect your information. Please call Customer Care at 1-800-937-8997 or wait 24 hours to regain account access. When I contacted customer service, they did not know what this thing was, and I waited for two days not 24 hours and same problem, and until this moment no one knows a solution to this problem. The email is: nonamewifi@icloud.com Please help me solve the problem of link my phone to this email. my phone number is : 8782233878 Knowing that I have tickets number : 77516705 and no one does anything, I love T-Mobile and do not want to go to another company. please help me to unlock my email or Delete my email in the system and i will create another account with same email and Thank you3.1KViews0likes7Commentslink or Delete My T-mobile ID Account
I transferred my number from Verizon to T-Mobile 3 days ago I have a problem linking my phone number with my email. I get this message: We’ve temporarily locked your account to protect your information. Please call Customer Care at 1-800-937-8997 or wait 24 hours to regain account access. When I contacted customer service, they did not know what this thing was, and I waited for two days not 24 hours and same problem, and until this moment no one knows a solution to this problem. The email is: nonamewifi@icloud.com Please help me solve the problem of link my phone to this email. my phone number is : 8782233878 Knowing that I have tickets number : 77516705 and no one does anything, I love T-Mobile and do not want to go to another company. please help me to unlock my email or Delete my email in the system and i will create another account with same email and Thank you683Views0likes0CommentsUnable to use the email address was used before for prepaid plan
Hello, a year before i created an account for buying an esim but i did not used it for long time and it has been deactivated, now i want to buy a new one esim card with the same email address but it impossible. How can i remove the connection between my email and the old number ?145Views1like1CommentHow to delete T-Mobile account or reach support from outside USA?
Good evening, in May, I spent a few weeks in the US and used a T-Mobile prepaid eSIM, which I deleted afterwards from my phone. However, I keep receiving emails from T-Mobile that my service is about to expire if I don’t refill my prepaid account. The problem is, I cannot log into my account to delete my T-Mobile ID, as the website requests my (now non-existing) US telephone number. Furthermore, there seems to be no way to reach customer support by email. Has anyone an idea how I may get rid of my T-Mobile account/ID? Thank you very much! Alex546Views0likes2CommentsDelete My T-mobile ID Account
Hello, I no longer use T-Mobile and have unlinked my phone number from my account but it wouldn’t let me delete my account. Every time I log in, it wants to link my phone number which is a different carrier. I have tried calling support but they said they don’t have the ability to do it.I’d also would like to delete this support account as well.11KViews0likes1Comment