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anto_doc's avatar
anto_doc
Newbie Caller
8 months ago
Solved

T-Mobile’s deceptive practices—attention needed from the legal department.

I submitted a request for a device replacement but have received a broken device more than five times. I was charged $5 each time a device was sent, and I had to return each broken device. To date, I...
  • gramps28's avatar
    8 months ago

    Try using messenger on one of Tmobile’s social media accounts like Facebook or Twitter, they're also a higher tier of support.