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Why are you going to charge $20 a month to pay with a credit card?
I just got an email telling me that I am going to be charged $20 a month to use a credit card to pay my monthly bill. This is beyond ridiculous. Why is this happening.
if you would take the time to do a quick search or look a few threads down. It's because credit card companies charge significantly higher rates and fees for the business on transactions than debit cards from banks.
if they were openly raising the monthly price then it wouldnt just affect CCs.
I am not going to trust T-mobile with my bank account or debit card number, not after the security breaches we as the customers suffered through.
What T-Mobile is doing, is openly raising the monthly price. Very disappointing!
from what i have seen you’ll no longer get the $5 per line discount..if you want the discount then you’ll have to use a bank card/info. even looking at another thread about this they copy/pasted this.
“ACTION NEEDED by 07/17/2023. We’re making changes to the payment methods that qualify for AutoPay discounts. To continue receiving the ((insert your line discount here) AutoPay discount, you must update your payment method to a debit card or a bank account.
Visit your T-Mobile account to update your payment method and keep your discount by 07/17/2023.”main part to look at is “To continue receiving the (insert your line discount here) AutoPay discount, you must update your payment method to a debit card or a bank account”.
to continue receiving you must update to the bank stuff..doesnt say anything about CCs no longer being accepted..
You can continue to pay with your credit card. However, you will lose the autopay discount as that now only applies to debit card payments setup on autopay.
I don't think that is an option, at least not the message I got anyway.
so pay a little more by continuing to use your CC?
gramps28 wrote:
irritatedcustoner wrote:
This is crap! T-Mobile is not getting my bank information, nor is any other company. I will start looking at other companies, since you're going to charge more now to use my credit card, or not accept it at all. Still a little unclear on that part.
When looking for a new provider take into consideration the if you have a tax inclusive plan the other carrier may not offer that.
I don't mind paying a little more to keep control of my bank accounts.
irritatedcustoner wrote:
This is crap! T-Mobile is not getting my bank information, nor is any other company. I will start looking at other companies, since you're going to charge more now to use my credit card, or not accept it at all. Still a little unclear on that part.
When looking for a new provider take into consideration the if you have a tax inclusive plan the other carrier may not offer that.
This is crap! T-Mobile is not getting my bank information, nor is any other company. I will start looking at other companies, since you're going to charge more now to use my credit card, or not accept it at all. Still a little unclear on that part.
Maybe, but it is not just direct costs. There are also costs associated with the instability of the cash flow, the potential increase in the number of account suspensions and reactivations due to missed payments, the increased customer service calls due to those suspensions, etc. Autopay saves them a lot of money and headaches otherwise they wouldn’t have offered a discount on it in the first place.
