Forum Discussion
Unable to make payment
I want to pay my bill but your system does not want to accept it. Your system shows "Enter a valid card number" or "Enter a valid routing number" for the cards/accounts that have been used for a ...
Having this same problem thats only started since T mobile has upgraded their website. have never had a problem in the past. I know the card is valid because i JUST used it at the ATM. I know the number is being entered right and attempted to several times. but still im being told to enter a valid card number. I have tried on both the website and mobile app and having same problem so clearly its not the browser its t mobile having the problem. I only have one card if T mobile wants me to pay my bill they should fix their system
