Forum Discussion
Tade-in
Anyone know how long it typically takes to process a trade-in? I sent it UPS on Feb 8 and today Feb 22, I received a text from T-mobile saying they haven't received it yet. Does it usually take longe...
Update. I called T-Mobile and they were able to track the phone. They said the last UPS update was Feb 11 and shows that it's sitting in Jacksonville, FL. They said they will continue to give me my monthly discount as if the phone was already returned since it is a problem with UPS. So if you run in to this problem call T-Mobile and they can probably help you out
