Forum Discussion
T-Mobile web page verification codes
What's wrong with the verification code sending system in the T-Mobile web page? When I try to go to my security dashboard to make changes, as they request, the page SAYS it sent me a 6 digit code. W...
I am experiencing the exact same thing as patrikor: security codes sent to email only arrive if “send new code” is clicked. And when I want to upgrade to Google Authenticator on the Security Dashboard, it ends with “Hmm, we can't access that page right now because your account was recently created or updated. Give it a shot again later” (my account has been there over 3 years; not considering t-mobile tech moving it around). Then I am always auto-logged out and can start over.
It does not allow me to set up Authenticator, but not getting the codes when the page said it sent it, is frustrating.
I tried this mobile and on desktop. Makes no difference.
