Forum Discussion
T-Mobile trade-in issues
I traded in my iPhone 11 and XR and sent them to t-mobile one month ago but never received the credit for the iPhone 11. I have called the customer services several times and these representatives pr...
This is a primarily peer help forum for customers to seek help from ither customers. Any billing related issues, you need to call Customer Care at 611 or reach out to T-Mobile via a DM on either Twitter/X or Facebook.
Have call 611 several times and they always said the issue has already been taken care of but it never did. Just want you to hang up the phone.
