Forum Discussion
T-Mobile trade-in issues
I traded in my iPhone 11 and XR and sent them to t-mobile one month ago but never received the credit for the iPhone 11. I have called the customer services several times and these representatives pr...
Same issue I got the Iphone 16 and traded in my iphone 13 in Dec 2024. The agreement on my trade in I will be credit for the next 24 months at $12.50. But only got credit for two months. I had call them about it last month. there customer service lie to me. After they realize their mistake and credit me promising they took care of it. I got a text telling me they had credit me for Feb. I now notice they didn't credit me but charge me. What kind of BS is this. T-mobile stealing my trade in. I need a management to fix this or i'm taking it up in court.
