Forum Discussion

harry_p's avatar
harry_p
Newbie Caller
2 years ago
Solved

Select Employment Verification" doent show under profile.

Hi T-mobile,

One of representative helped me in  for T-mobile work perks, when i go to website and try for verification

I dont see any option which says "Select Employment Verification." on step 3 in mobile app and Portal, It  other options. Please help T-mobile, I am having hard time over the phone from last week. I have came to avail the offer from prepaid to postpaid. Its very troublesome entire process.

 

Dear Hardik,

 

Congratulations on activating your Go5G Plus plan with T-Mobile Work Perks! You must verify your employment status within 30 days of activating your plan. You can review how to verify here: https://now.t-mobile.com/howtoverify

  • I called 877-334-7099 and they were able to assist me.  I didn’t even have a long wait time before being helped.

  • Eb0916's avatar
    Eb0916
    Network Novice

    I’m having the same problem and it’s very frustrating! I qualify for work perks through my employer, but there is nowhere to complete step 3 shown below.  My profile only offers the option for first responder verification and military verification.  
     

    1. Go to my.t-mobile.com/profile or open the T-Mobile app and log in.

    2. If you are not already on the Profile page, select Profile from the top right menu.

    3. Select Employment Verification.

    4. Confirm your employment status:

      • Enter Company Name

      • Enter First and Last Name

      • Enter Employment Work Email

      • Confirm Employment Work Email

      • Enter Mailing Address

    5. If we are able to verify you immediately, you will see "Employment Verification Verified". You are all set!

     

  • The suggested solution does not work. The only options available are Military and First Responder, not “Employment,” which is what we need.