Forum Discussion
Need ASSISTANCE - Military Verification and Overseas Suspension
I have been trying to verify my documents, and it’s not accepting them through the profile option. This is getting ridiculous, for military to spend this much time to do this. SheerID keeps saying virus warning, THIS IS INCORRECT, it’s a PDF with my orders. So, I only signed up with this plan for this reason, before I cancel the family’s plan, can somebody with some expertise, reach out, and advise me how I can send in my military orders for overseas; as this will be a 5 year tour. I also need the service to have “military suspension” so we can use all data features while overseas on orders. I just can’t believe it’s this troublesome to do this. Please contact ASAP or advise, as we are preparing to depart.
my son is currently deployed to Japan and had zero issues getting it switched out.
Sorry, what is TMO? T-Mobile …?
I think it’s horrible, a company advertises a plan, but then does not let you actually verify to qualify for it. This is a disservice to our country and military / DOD.
you might opt to contact TMO via either Facebook or Twitter..as is the site here is primarily peer to peer with a handful of moderators/admins to keep the site in order only..you might get an answer as to what to do from another poster but in the end you’ll need to contact TMO one way or another.
