Forum Discussion
Dad is primary account holder
So about 5 yrs ago, my dad became the primary account holder when a (likely Asian) T-Mobile associate approved it without my consent. He told me after the fact because it’d save us about $10-20/mo. F...
Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to look into this for you and they also are a higher tier of support.
