It’s our mission to not be like all the other wireless carriers, and one way we're doing that is by not locking you into a restrictive 2-year contract with our plans. And since there are no annual service contract requirements, there are no early termination fees, and you can upgrade when you want.
At T-Mobile we don't charge overage fees for domestic use. With our Simple Choice Plan, once you have used all the 4G LTE data included in your plan, your data speed will automatically convert to up to 2G web speeds for the remainder of your billing cycle. At the beginning of your next billing cycle you will start over with a new allotment of 4G LTE data.
Because we don’t lock you into a restrictive 2-year service contract with our plans, it’s easier for you to change plans when you need to.
We’ve made it simple for you to switch to T-Mobile. First you select a phone or device—you can either shop for a new one or bring your own. If you bring your own you should first check if it’s eligible. Then you choose how much high-speed data you want and head to our secure checkout. Then all you do is give us your old account information, and we’ll contact your carrier to complete the process.
A 4G data network is the technology that provides the mobile internet access for your phone, tablet, laptop and other wireless devices. Our nationwide 4G LTE data network is fast so you can surf, download, stream and email quickly from any device, virtually anywhere.
It’s simple! Just activate a qualifying Simple Choice Plan with T-Mobile. No need to add a separate feature or service to your account or call Customer Care before you travel. International roaming with unlimited data and text is now included in qualifying plans at no extra charge.
You will have unlimited web speeds great for web browsing and e-mail, social networking and occasional use of certain features like GPS/maps. Some applications like streaming music or video will be more difficult abroad compared to when you’re on T-Mobile’s domestic network. Higher speed data passes are available for purchases when abroad:
Simple Choice North America is now available to new & existing customers. This plan gives you unlimited calling to Mexico and Canada from the U.S. for FREE. Plus, get 4G LTE data and unlimited calling and texting when you’re in Mexico and Canada, just like in the U.S. Most existing T-Mobile customers can switch to Simple Choice North America at no extra charge. To learn more, please click here.
T-Mobile postpaid plans with qualifying credit can add on-demand data passes to increase their high-speed data experience. While roaming internationally, an international high-speed data pass will allow you to increase data up to 3G speeds. Learn more about international data roaming passes here.
No, outside of the of the 140+ countries and destinations that qualify as Simple Global customers do not have access to on-demand data passes.
No. But with our Stateside International Talk & Text feature you can get unlimited calling to landlines and texting to many countries including Mexico, and even unlimited mobile to mobile calling to countries like Canada, China and India. Learn more about Stateside International Talk & Text here.
Users traveling to a country outside of Simple Global will incur text charges at $0.50 per text and data roaming charges at our standard World Class rates of $15/MB (plus taxes & fees). Voice charges vary by country. See specific country rates by entering the country you are traveling to above.
If you are on a Simple Choice plan that includes international roaming, calls and texts back to the U.S. while using our Wi-Fi calling feature are free and calls from any Simple Global country to any other country are $0.20/min (same as cellular). Wi-Fi calls made from non-Simple Global countries to other countries are charged at World Class rates.
If you are on Simple Choice plan, you will get free Wi-Fi calling within the U.S., Mexico, and Canada, and free Wi-Fi calling from any other country to the U.S., Mexico, and Canada.
Customers must have a device with a compatible frequency for the country they are traveling to for their device to function. Most recent smartphones are quad-band, and support frequencies in almost any country. To confirm your device’s compatibility, on the page above, enter the country to which you are traveling, and your device model to see if your device is compatible with the frequency in that country.
Yes. Qualifying Simple Choice customers (new and existing with approved credit) – excluding pay-in-advance and Simple Choice no credit – are eligible.
Legacy customers are able to take advantage of the same international rates by migrating to an eligible rate plan. All legacy customers can migrate to New Classic plans without a migration fee.
Eligible Rate Plans include:
No. Pay-in-advance and Simple Choice No Credit are excluded as a credit check is required to access this added benefit of our Simple Choice plan.
As long as the majority of your usage is on T-Mobile’s U.S. network, you will experience unlimited data and text. Service may be terminated for excessive roaming, misuse, or abnormal use.
T-Mobile’s plan is intended for customers who live in the U.S. and are traveling outside of the U.S. for work or casual travel. Customers living or traveling abroad for extended durations (e.g., more than 5 weeks) would be better served with other international options, like local service, as the majority of your usage must be on T-Mobile’s U.S. network.
It’s simple, all you have to do is activate a qualifying Simple Choice Plan with T-Mobile. No need to add a separate feature or service to your account or call Customer Care before you travel. Unlimited international data and text are now included in qualifying plans at no extra charge.
If you have a qualifying Simple Choice plan but do not want your device to have international roaming in 140+ countries and destinations, you may call 611 from your T-Mobile device and block the feature on your account. . If you would later like to remove this block, you may call the same number. Please note that only Primary Account Holders may remove the block. NOTE: Wi-Fi usage will not be blocked, however, and calls and texts over Wi-Fi may incur additional charges depending on where you’re calling or texting