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Learn more about Wireless Emergency Alerts (WEA) on the T-Mobile network.

On this page:

About Wireless Emergency Alerts

Wireless Emergency Alerts (WEA) is a public safety notification system that enables authorized agencies to send text-like messages to consumers with capable wireless devices to alert them of emergencies in their area. Alerts are geographically targeted, so only those in the threat area will receive the alert.

For more information, read about WEA on the FCC website and T-Mobile's information and list of capable devices on www.t-mobile.com/wea.

Types of alerts

There are four types of messages: 

  • National Alerts
  • Imminent Threats to Life and Property Alerts
  • AMBER Alerts
  • Public Safety Messages

Authorized state and/or local government agencies may send test alerts to mirror actual alert conditions. These agencies are expected to include conspicuous language that make it clear that these messages are only tests and do not reflect actual emergencies. State and Local Test Alerts are disabled by default on all WEA-capable devices. 

Turn off alerts

  • Select your device for the steps.
  • Check your user manual for additional questions about turning off or receiving Emergency Alerts on your device.
  • Find support for your T-Mobile device with our Tutorials.
  • You can't disable National alerts, which are issued by the authority of the President of the United States or FEMA Administrator.
 

Android

 

Settings can usually be found in the following two locations:

  • Search your Settings app for Emergency or Wireless Alerts.
  • In the messaging app, select the Menu icon with three dots, then select Settings > Emergency Alerts.
 

Apple

 
  • Select Settings > Notifications to adjust alert settings.
  • Dial *5005*25371# to turn on WEA test messages and *5005*25370# to turn them off.

Get help

If you need to report an emergency, call 911.

If you received an emergency alert and have additional questions, contact your local public safety agencies as soon as possible. You can also visit the Federal Communications Commission (FCC) website or the FEMA website to try and locate an alternate point of contact. Authorized government agencies (such as state and local emergency management organizations and public safety agencies) determine the content of the WEA messages broadcast by T-Mobile, and T-Mobile is unlikely to have additional information about particular alerts.

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