JUMP! On Demand

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JUMP! On Demand (JOD) is an 18-month lease agreement that gives you the option to sign a new agreement and change your leased device once every 30 days. When your lease term ends, you can buy the phone for the full retail price later, set up a Purchase Option Installment Plan (POIP), or trade in the device and start a new lease or financing (EIP) agreement.

If you've recently ordered a new device, you can check the delivery status on your T-Mobile.com account. 

  • JOD is available for a selection of our best devices, but not all devices are a part of the program.
    • The list of available devices may change at any time.
    • Call Customer Care or visit a store to find out what devices are available.
  • JOD is not available online, you'll need to call us or visit a store to upgrade your device.
  • Your monthly payments will depend on your credit approval and the device you choose.
  • Leased devices must be returned in good working condition or you will be charged for the damage.
    • We suggest adding an optional handset insurance feature, Protection 360, within 14 days of activating JOD.
    • Connecticut customers are required by law to obtain handset insurance for JOD leases.

At the end of your lease

  • Your JUMP! On Demand (JOD) agreement term is 18 months, as stated in the agreement signed at the point of sale.
  • At the end of those 18 months, you have two choices:
    • Turn the phone in and close your lease agreement.
    • Keep the phone and pay the Purchase Option Price (POP) found on your lease agreement.
    • Set up a Purchase Option Installment Plan (POIP)
  • If you take no action, the POP will automatically be added to your bill 30 days after the end of your lease agreement.

If you decide not to keep the phone at the end of your 18 months lease term, you must turn it in at a T-Mobile store. You can then decide to start a new lease on a new phone or check out other upgrade options, such as an Equipment Installment Plan (EIP). When you return a leased phone, it must be in good working condition. Make sure the phone:

  • Has no cracks or other damage to the screen.
  • Has not been damaged by exposure to liquid.
  • Can power on.
  • Has not been materially altered, this includes both the original hardware & software.
  • Does not have activated anti-theft features, such as Find My iPhone.

To end your JOD lease before the 18-month lease term expires, there are two choices:

  • Turn in the phone at a retail location in good working condition and pay the full amount of the remaining monthly lease installments.
  • Pay the remaining monthly lease installments, plus the full Purchase Option Price (POP) as stated on your lease agreement, and keep the phone.

A POIP is an optional, no-interest, nine-month installment plan to buy a device that is not turned in after your lease has ended. To set it up:

  1. Log in to T-Mobile.com.
  2. Under JUMP! On Demand lease, select Take action.
  3. Select Set up installment plan.
  4. Review the payment information. A payment is due for the taxes today, and then there will be nine monthly payments.
  5. Enter payment details, then select Agree & continue.
  6. Complete the e-signature process.
  7. Once the transaction is complete, a confirmation message displays.

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