Featured promotions at T-Mobile Parkway Pointe

Featured categories at T-Mobile Parkway Pointe

T-Mobile Network Performance

Data provided by Umlaut From July-2025 to December-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
82
/100
AT&T
90
/100
Verizon
90
/100
5G coverage availability
More availability means having access to 5G speeds more often.
92 %
93 %
AT&T
70 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
189
Mbps
AT&T
191
Mbps
Verizon
153
Mbps
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T-MOBILE TRIAL

Try T-Mobile FREE
for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile Parkway Pointe

Featured reviews at T-Mobile Parkway Pointe

Debbie Zepernick
May 23, 2026, 3:07 a.m.
I was so impressed with the service I received at T Mobile. The team member that helped us was excellent! Best service ever. Taye Edie was knowledgeable helpful and extremely efficient and friendly. I could not ask for better service. View on Google
Melissa Gibbs
May 22, 2026, 5:13 p.m.
Extremely IMPRESSED with the wonderful customer service that I received when I went into this T-Mobile location on freedom drive!!! I was greeted the moment I walked in!! This is location has been busy everytime I visit and I am always satisfied 100% when I leave. I have been a customer here for over 5 years and am pleased with every interaction I have had!! This isn’t the same for a lot of other public places and I never dread going in!! Thank you FREEDOM Dr T-Mobile staff…. YOU ALL ROCK View on Google
erica hill
May 21, 2026, 9:48 p.m.
Great customer service was excellent.” Drew” the sales associate. was the one who helped me and my sister. He was very polite and did a great job Job… View on Google
Rosa María Meza Bórquez
May 21, 2026, 3:44 p.m.
Taye Edie at T-Mobile was very helpful and professional. He made everything easy to understand, answered all my questions, and gave great customer service. Highly recommend asking for Taye if you visit T-Mobile! View on Google

Additional information about T-Mobile Parkway Pointe

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Parkway Pointe - 3413 Freedom Dr
 Interior photo of T-Mobile Store at Springfield Freedom, Springfield, IL
 Interior photo of T-Mobile Store at Springfield Freedom, Springfield, IL
 Interior photo of T-Mobile Store at Springfield Freedom, Springfield, IL
T-Mobile Parkway Pointe - 3413 Freedom Dr

T-Mobile Parkway Pointe
3413 Freedom Dr
(217) 726-5170

Springfield’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Parkway Pointe, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (217) 726-5170 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Parkway Pointe

T-Mobile Store
T-Mobile at Sam's Club
1.5 miles away
5.0
T-Mobile Store
T-Mobile Springfield Dirksen
8.3 miles away
4.5
T-Mobile Authorized Retailer
T-Mobile White Oaks Mall
1.2 miles away
4.4

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Parkway Pointe for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Parkway Pointe for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store