Featured promotions at T-Mobile Arboretum

Featured categories at T-Mobile Arboretum

T-Mobile Network Performance

Data provided by Umlaut From July-2025 to December-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
89
/100
AT&T
86
/100
Verizon
77
/100
5G coverage availability
More availability means having access to 5G speeds more often.
83 %
93 %
AT&T
78 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
301
Mbps
AT&T
245
Mbps
Verizon
52
Mbps
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T-MOBILE TRIAL

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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

Get started now
Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Featured reviews at T-Mobile Arboretum

Bre S
Aug. 24, 2026, 10:18 p.m.
I switched carriers today I stopped by and visited this store for help in doing that and I’m so glad I did the professionalism from each employee in there was top tier!!!! everyone was so nice so sweet the energy in there was so good so positive and very helpful it’s two in particular that I would light to shine light on one is name is Tanisha she was amazing !!! Very patient and kind I had to leave and come back she remembered me from coming in earlier to the store and she immediately jump into action helping me finishing setting up my account I can’t thank her enough she deserve a raise!!! The other person was a gentleman I didn’t get his name and I hate that but he was a dark skin guy with very nice dread locs He is so knowledgeable in a lot of the devices and in what he do he was another one that was amazing from him greeting everyone coming through the door to him working around the store assisting multiple people making sure everyone is okay and has been helped I don’t have enough words to describe his incredible work ethic I appreciate them both and I’m gonna go even farther to reach out to corporate to make sure that they get the recognization that they deserve! Good employees are hard to come by I am in the process of starting my own business so I know first hand but they are great and I truly appreciate them I would definitely recommend anybody to come to this location! View on Google
Kristen Kerr
Aug. 14, 2026, 10:34 p.m.
Jeremy Juarez helped me explicitly! He was thorough, kind, and extremely professional. He helped me change from AT&T and upgrade my devices. I highly recommend Jeremy ‘Jay’ at the arboretum T-Mobile! View on Google

Additional information about T-Mobile Arboretum

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Arboretum - 3351 Pineville-matthews Rd
T-Mobile Arboretum - 3351 Pineville-matthews Rd
T-Mobile Arboretum - 3351 Pineville-matthews Rd
T-Mobile Arboretum - 3351 Pineville-matthews Rd
T-Mobile Arboretum - 3351 Pineville-matthews Rd
T-Mobile Arboretum - 3351 Pineville-matthews Rd

T-Mobile Arboretum
3351 Pineville-matthews Rd
(980) 267-8957

Charlotte’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Arboretum, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (980) 267-8957 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Arboretum

T-Mobile Experience Store
T-Mobile Steele Creek RD
11.3 miles away
T-Mobile Experience Store
T-Mobile Canterbury Glen & Chamberside
15.2 miles away
4.1
T-Mobile Store
T-Mobile South Park
4.4 miles away

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Arboretum for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Arboretum for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.

Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store