Featured promotions at T-Mobile Oakridge Mall

Featured categories at T-Mobile Oakridge Mall

T-Mobile Network Performance

Data provided by Umlaut From April-2025 to September-2025   See coverage map
5G network score
The higher your score, the more likely you can connect to a faster, more stable network.
80
/100
AT&T
81
/100
Verizon
73
/100
5G coverage availability
More availability means having access to 5G speeds more often.
85 %
84 %
AT&T
44 %
Verizon
5G download speed
Higher speed means quicker downloads and smoother video calling.
97
Mbps
AT&T
66
Mbps
Verizon
56
Mbps
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T-MOBILE TRIAL

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for 30 days.

Test-drive our award-winning network and some of our favorite benefits for 30 days—no commitment or credit card required. We won’t even tell your other carrier.

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Qualifying non-T-Mobile network user & compatible, unlocked device required. 1 trial user. See 5G device, coverage, & trial details at T-Mobile.com.

Compare Plan Prices vs the Other Carriers at  T-Mobile Oakridge Mall

Featured reviews at T-Mobile Oakridge Mall

Edwin Gonzales
March 10, 2026, 4:36 a.m.
I rarely leave negative reviews, but the service I experienced at the two previous locations before this one was unacceptable and incredibly frustrating. At the Evergreen location, Manager Eddie won't mention last name on his card can't believe it read manager on it anyways he was so unprofessional and dismissive. While I was on the phone with customer support trying to resolve my issue, he interrupted, listened in on my conversation, and then threatened to call the police and have me removed from the store because he couldn’t help and knew my case was being escalated complaining on his staffs willingness to help me . His staff had already refused to assist me and even directed me to buy an unlocked phone from their competitor, Best Buy, which cost me over $200 — only for me to later learn nothing could be done. After already dealing with a stressful situation, I received zero empathy, zero accountability, and no effort to make things right. I had a similar experience at the Story Road location. The employee there kept repeating store policy but offered no real help or solutions. He couldn’t provide accurate phone pricing, guessed details off the top of his head, and showed little to no knowledge of the products or features. It felt like once they realized they wouldn’t earn a commission, the motivation to help disappeared. I left feeling dismissed and undervalued as a customer. Thankfully, I decided to drive a little farther to the Westfield Oakridge location, and the experience there completely restored my faith. The team at T-Mobile treated me with professionalism, respect, and genuine care. A special thank you to Eric, the manager with glasses formally from Santa Cruz, and the young associate with curly blond hair he was awesome . His exact words were, “I’m not going to kick you when you’re already down,” and that level of empathy meant everything. He listened, he cared, and he handled the situation with maturity beyond his years. That is what real customer service looks like. The contrast between locations was unbelievable. One made me regret being a customer. The other reminded me why I chose this company in the first place. Ownership should take a serious look at the leadership, training, and customer treatment at the Evergreen and Story Road stores. I will only be returning to the Oakridge location going forward. View on Google
Madison McCaslin
March 7, 2026, 9:20 p.m.
Major shout-out to Alejandro, Ruben, and the rest of the staff at the Oakridge T-Mobile! My boyfriend and I came in on 02/15/26 trying to leave MetroPCS after an embarrassing and exhausting ordeal from their customer service workers. Alejandro jumped right into getting our new account set up and telling us what we needed from our previous accounts to move over with our current phone numbers. We were moving from our family's Metro accounts and had to wait for them to give us the account information. The workers let me stay in the store for the next few hours to wait on our families and were very kind and courteous. Both Alejandro and Ruben were great to talk to and answered all my questions as they came up. Even when it was busy, I got to see them work quickly and efficiently with all the customers that came into the store. My experience at that store justified my choice of moving phone services, and I'm very thankful I went to the Oakridge T-Mobile to make the switch! View on Google

Additional information about T-Mobile Oakridge Mall

IDs Accepted
  • US State issued drivers license
  • US Passport or Permanent Resident Card (Green Card)
  • State ID
  • International student visa with passport (Visa types: M, J, F)
  • Matricula Consular card (Mexico and most Latin American countries, check with your store mobile expert)
  • Employment Authorization Document (EAD)
  • US Military ID
T-Mobile Oakridge Mall - 925 Blossom Hill Road
 Exterior photo of T-Mobile Store at Oakridge Mall, San Jose, CA
 Interior photo of T-Mobile Store at Oakridge Mall, San Jose, CA
 Interior photo of T-Mobile Store at Oakridge Mall, San Jose, CA
 Interior photo of T-Mobile Store at Oakridge Mall, San Jose, CA
 Interior photo of T-Mobile Store at Oakridge Mall, San Jose, CA

T-Mobile Oakridge Mall
925 Blossom Hill Road
(408) 365-5515

San Jose’s 5G leader — with membership perks and coverage that go beyond wireless. T-Mobile powers America’s largest, fastest, and now most advanced 5G network — backed by satellite coverage that keeps you connected even off the grid. At T-Mobile Oakridge Mall, explore the latest devices from Apple, Samsung, and Google, with great deals and flexible ways to pay. Whether you’re upgrading, switching, or just looking, our experts are here to help.

Call us at (408) 365-5515 or stop by today.

What You’ll Find In-Store:

  • Activate Wireless or Prepaid Service
  • Activate Home Internet Services
  • Purchase Phones, Tablets, and Accessories in Store
  • Upgrade or Trade-In Your Phone
  • Small Business Plans And Services
  • Connected Products for Home, Family, and Automobile
  • Buy Online, Pick-Up In Store

Locations near T-Mobile Oakridge Mall

T-Mobile Experience Store
T-Mobile Monterey & Cottage Grove
4.3 miles away
5.0
T-Mobile Experience Store
T-Mobile W El Camino Real & San Antonio Rd
17.2 miles away
T-Mobile Store
T-Mobile at Costco
0.9 miles away
4.0

Got Questions about T-Mobile Stores?

Yes. Check out our special offers for new phones and great deals on our mobile phone plans.

We offer the latest iPhones. Check our store inventory and either buy in-store or online today.

Yes. Trade in your phone at a T-Mobile store and receive instant appraisal and credit. See our trade-in guide for details.

Yes, visit our T-Mobile store at T-Mobile Oakridge Mall for assistance with setting up your device.

Browse devices and plans online, contact us for assistance, or visit this T-Mobile location at T-Mobile Oakridge Mall for personalized help.

Yes. Some plans include subscriptions to services like Netflix or Apple TV+. Check our plans for available perks and add-ons.

Use our Store Locator to find the nearest T-Mobile store.

T-Mobile stores offer a wide range of accessories compatible with your device, including cases, chargers, and headphones.

No, you can pay your bill online through our website or the T-Mobile app.

Only compatible devices can use T-Mobile's 5G network. All new phones are 5G ready.

The T-Life app provides a simplified experience for customers by offering everything in one convenient location. In the T-Life app, T-Mobile and Metro by T-Mobile customers can access the same great perks and exclusive deals you know and love from T-Mobile Tuesdays, VIP benefits, and more! Plus, you can easily manage most aspects of your T-Mobile account directly from the T-Life app, with new features being added regularly.
Yes, the T-Life app can be found in your Google Play Store or Apple iOS App Store