How to correct your personal information with us.
Log in to your
T-Mobile Workday account
Time estimate: Less than five minutes
Log in to Workday and select “Update contact info” or “Personal Information” to change your home or work contact information.
Another way to update your personal information is to log in to the
T-Mobilenetwork and visit employeecare. t-mobile.com.
If you’ve legally changed your name, or if your date of birth or SSN were entered incorrectly, you’ll need to submit a ticket to the Employee Lifecycle Services Team.
To change your work email address, you’ll need to contact Technology Services to investigate the error and update.
Some of your personal information can be updated by visiting the careers page on our website. Just log in as an applicant.
If you’re a current employee who’s applying for a different internal position, you can log in to Workday and select “Update contact info” or “Personal Information” to change your home or work contact information.
Call Employee Care
Time estimate: Usually less than 10 minutes
If you’re unable to correct your personal information through your Workday account, an Employee Care Representative may be able to help you.
You can update the mailing address
You can update your mailing address, personal phone number, or personal email by calling Employee Care.
T-Mobile manager or your employer
Time estimate: Varies
If you work as a contractor who's not a
TPR and salesforce personnel
Your employer can email a request to dealerprovisioning@
SNIP and Fieldglass personnel
Your employer or manager can initiate a personal information correction by opening a ticket in Compass.
Our office visitor logs are retained for three years to comply with legal obligations. Changing your name in these logs would require your old ID, new ID, and legal proof of your name change.
Complete your request online
Time estimate: Up to 45 days
If you’re unable to correct your personal information by logging in to Workday, calling Employee Care, or contacting your employer—and your relationship with
Note: If you worked for or visited
Employees and contractors can call Employee Care and ask a representative to help submit a personal data request for you. The representative will need to verify your identity in order to process the request. Please see the phone numbers listed above.
Note: If you also have a personal account with
For more information about your data rights, please explore the following topics:
Note: For the privacy notice for individuals outside the U.S., please email IntlPrivSpt@