CommunityCategoryPress Release

T-Mobile Update on Workforce Evolution

June 16, 2020

As we have shared previously, following our recent merger to create the new T-Mobile, we are working to rapidly evolve and transform our workforce into an even more effective and efficient team that is best positioned to serve customers where and how they want us to. 

To meet our business objectives we have kicked off an ambitious hiring initiative to add 5,000 new positions over the next year — in multiple departments across the company, primarily mapping to areas of growth and focused on serving customers such as Retail, Care, T-Mobile for Business, Engineering and network organizations (read more about that, including job descriptions, here). This is a one year initiative but there is more to come!

At the same time, we are looking at our entire merged organization to ensure that we focus our resources in the places where our customers need us the most. This will result in additional career opportunities for many, as the company positions itself for long-term healthy growth. As part of this process, some employees who hold similar positions are being asked to consider a career change inside the company, and others will be supported in their efforts to find a new position outside the company. We will work with all employees and support them.

Our goal is to position T-Mobile for success as a growth company for the long-term, and focus more than ever on our customers. Our talented and expanding team is our strength, and aligning our team members’ work against our priorities is essential for T-Mobile to remain a fast-moving and competitive growth company.