Delivering connectivity to first responders when and where it matters most.

We've made at 10-year commitment to first responder agencies with Connecting Heroes, saving them up to $7.7 billion.
A group of firefighters, police officers, sheriffs, and doctors.

Ready 24/7 with the 5G network you can rely on.

We keep first responders connected with free unlimited service on our unmatched network, priority access and preemption, and support from our dedicated emergency response team.

Logo for T-Mobile Connecting Heroes program Logo for T-Mobile Connecting Heroes program Logo for T-Mobile Connecting Heroes program Logo for T-Mobile Connecting Heroes program

Free unlimited service for first responder agencies.

It’s our pledge to provide FREE unlimited talk, text, and smartphone data for U.S. state and local public law enforcement, fire, and EMS agencies.


Improve operational capability, productivity, and safety.

Our mobile-first innovations help equip public safety organizations with solutions that address the needs of first responders and citizens—all on a fast network and with your budget needs in mind.

Our tools and solutions include:

  • Network coverage

    The nation's largest 5G network.

  • Priority Access and Preemption

    We provide priority access and preemption on our nationwide network for all agencies approved for Department of Homeland Security Wireless Priority Service (at no cost).

  • Push to talk

    Two-way communications on smartphones to function like portable radios.

  • Body worn video

    Utilize a smartphone as a body camera while retaining full mobile capability.

  • Reliable customer service

    Never miss a beat with constant support and troubleshooting.

  • Mobile routers

    Leverage the power of 5G to connect mobile computers, video, and more.

A picture of Sheriff Steve Cox in black and white next to a magenta Missouri map

Livingston County Sheriff’s Office improved operations and saved money.

Sheriff Steve Cox was able to upgrade department communications, provide body worn video, and improve overall capabilities and safety for his deputies. Connecting Heroes made it happen.

Emergency workers at an emergency site, with one in foreground monitoring a laptop screen

Transform public safety with wireless technology.

Discover innovative ways to help improve safety and increase efficiency—from mobile apps and camera solutions to a powerful 5G network that's ready for 24/7 emergency operations.

5G: Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see

A doctor uses her tablet at a disaster site.

Try our network for FREE.

See first-hand how T-Mobile for Government delivers fast speeds and coverage for your agency.

Non-T-Mobile customers only; 1 trial per user. Compatible device req'd. 5G device req'd to access 5G network. See full terms

Close up of a firefighter.

Priority access and preemption, no additional charge.

We work closely with the Department of Homeland Security to register agencies for Wireless Priority Service (WPS). All WPS-registered agencies receive priority access and preemption on our nationwide network and WPS ensures cross-carrier priority.

WPS eligibility must be confirmed by USDHS. WPS functionality (including priority access and preemption) may not be available while roaming; may default to 4G signal in areas with standalone-only 5G. Completion of calls not guaranteed.

Policewoman stands outside vehicle with one arm on door while talking into her radio

See how agencies across the USA improve safety and save money.

Law enforcement officers are more effective and situationally aware when they go mobile. Connecting Heroes provides a robust network with priority and preemption while providing excellent support and cost savings.

Downtown Bloomington and the Bloomington Illinois Police logo.

Bloomington IL deals with the changing face of law enforcement.

Evolving community expectations and an incoming workforce that relies on technology resulted in a move to mobile. Learn how the agency leveraged Connecting Heroes to enhance capabilities without adding complexity.

Additional services

Supporting first responder organizations in every possible way.

A government employee uses a tablet while seated at his desk.

Government Internet from T-Mobile.

Get affordable internet service with no data caps. Plus, unlimited backup means maximum resiliency and connectivity to support critical communications.

Not available in all areas; addresses ineligible for 5G may be eligible for 4G LTE or other fixed wireless options. Plus taxes and fees. Device included with new lines and 2-year agreement. See full terms

Two people inspect a T-Mobile emergency satellite internet truck at a natural disaster site near a wildfire.

Contact us during disasters or major events for extra support.

From natural disasters to large-scale events, rely on us for crucial communications with 24x7x365 dedicated customer support, mobile devices, portable satellite networking systems, and much more.

Learn more about our Emergency Management and Response during Wildfires.
Read the case study.

For more information, call our Emergency Response Hotline at (888) 639-0020.

The critical role of emergency preparedness.

The T-Mobile Emergency Response Team (ERT) serves first responders and helps government, public safety agencies, and infrastructure organizations in the following key areas:

  • Plan for emergencies
  • Identify and apply mitigation strategies
  • Coordinate communication resources
  • Facilitate situational awareness and information sharing

Three T-Mobile Emergency Response team personnel and an emergency satellite internet trailer at a natural disaster site. Three T-Mobile Emergency Response team personnel and an emergency satellite internet trailer at a natural disaster site. Three T-Mobile Emergency Response team personnel and an emergency satellite internet trailer at a natural disaster site. Three T-Mobile Emergency Response team personnel and an emergency satellite internet trailer at a natural disaster site.

Additional plans

Affordable ways for first responders to stay connected.

Firefighter in blue shirt with red suspenders stands looking at a smartphone in front of his fire truck

Personal plans for first responders.

Are you a first responder looking for a personal or family plan?

A group of men and women composed of firefighters, officers, sheriffs, and doctors.

Introducing Go5G First Responder Business Plan.

First responder-owned businesses get 40% off our best small business plan.

Savings vs. Go5G Business for lines 2-6 with AutoPay discount using eligible payment method, without Autopay, $5 more/line/mo; debit or bank acct req’d. During congestion, customers on this plan using >100GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at 480p. Present verification for account holder at activation, maintain first responder line, & re-verify when requested; otherwise plan becomes Go5G Business (additional cost up to $20/line per month). See full terms

Join T-Mobile for Government at these and other public safety events in 2023.

  • Governor’s Hurricane Conference.

    May 10-11, 2023. West Palm Beach, Florida. Booths #612 and #614.

  • IACP Technology Conference.

    May 22-24, 2023. Salt Lake City, Utah. Booth #300.

  • 37th Annual Police Security Expo.

    June 27-28, 2023. Atlantic City, New Jersey. Booth #1153.

  • FBI NAA 59th National Annual Training Conference.

    July 29-August 1, 2023. Denver, Colorado. Booth #407.

  • FRI 2023, Fire Rescue International.

    August 16-18, 2023. Kansas City, Missouri. Booth #2227.

  • IACP, International Association of Chiefs of Police.

    October 14-17, 2023. San Diego, California. Booth #4929.

Let’s partner to improve your public safety services.