@Want a sweet deal? The Un-Carriers got you covered. Check out our Deals page for current deals or switch to T-Mobile if you're not part of the magenta nation yet. If you've already got a deal, great- take a look at the details below to understand how it works.
Accounts under 20 lines:
Business accounts with 20+ lines Contact us
Carrier Freedom™ and other prepaid cards
When you’re approved for Carrier Freedom and other promo cards, you'll receive your Virtual Express Prepaid Mastercard via text.
Use the card
- Anywhere virtual Mastercard® cards are accepted.
- Not available when if a payment terminals require a physical card.
- Can't be refilled.
- At checkout, select Debit or Credit.
- Card will expire after the last day of the 6th month from its issue date.
- To pay your bill, use the button below
T-Mobile promotional reward cards
Promotional cards are issued for some incentive offers.
Use the card
- can only be used for purchasing goods, services, and bill pay at T-Mobile retail stores.
- cannot be reloaded, exchanged for cash, or cashed into a check.
- expires at the end of the month after 90 days from its issue date
- cards have the T-Mobile logo, but no bank logo.
Didn't receive or lost your Virtual Card text?
- Go to www.switch2t-mobile.com or click on the link in the text you received.
- Select Log in and enter your mobile number and account PIN.
- Click Redeem Virtual Card and the page automatically generates the reward code. If not, go back to the previous page and click Redeem Virtual Card again.
T-Mobile offers two types of promotional credits that adds a discount to your bill: promotional credits for lines or service and Recurring Device Credits (RDC).
How promotional credits for lines or service work
- You have to meet all requirements of the promotion.
- More than one promotional credit per line at a time if promotions can combined.
- On the bill, you will see promotional descriptions for your credit.
How Recurring Device Credits (RDC) work
- Only one promo per line is allowed at a time. To get a new Recurring Device Credits (RDC) promo and keep your current credit, you must pay off the existing EIP first.
- If the Recurring Device Credits (RDC) promo is greater than your EIP payment, you'll see two credits on your bill; one credit for the same amount of as your EIP charge and a second for the balance of the remaining promotional credit.
- T-Mobile for Business and government customers don't receive text notifications about RDC promotions.
Keeping promotional credits
Hang on to your credits! The following actions can cause your credits to end:
- Exchanging or returning a device outside of the offer window
- Canceling or changing the plan or service that is required for a credit promotion
- Not signing your E-signature or completing the EIP during the promotional period
- Performing a JUMP! upgrade to a new device from a device with a credits
- Returning one phone purchased as a BOGO offer
- Not following the terms of the promotion