[Skip to main content](https://www.t-mobile.com#content-main) Screen share in progress. End session. All information on this page is hidden from your Expert. All personal information on this page is hidden from your Expert. [![T-Mobile](https://www.t-mobile.com/content/dam/t-mobile/ntm/branding/logos/corporate/tmo-logo-v4.svg)](https://www.t-mobile.com/) Login [Cart](https://www.t-mobile.com/cart) [![T-Mobile](https://www.t-mobile.com/content/dam/t-mobile/ntm/branding/logos/corporate/tmo-logo-v4.svg)](https://www.t-mobile.com/) Search Search Submit search query Close out of search RECENT SEARCHES0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/cell-phone-plans) Plans - Mobile plans - [Unlimited Phone Plans](https://www.t-mobile.com/cell-phone-plans) - [Unlimited Age 55+](https://www.t-mobile.com/cell-phone-plans/unlimited-55-senior-discount-plans) - [Military & Veterans](https://www.t-mobile.com/cell-phone-plans/military-discount-plans) - [First Responder](https://www.t-mobile.com/cell-phone-plans/first-responder-discounts) - Other plans - [5G Home Internet Plans](https://www.t-mobile.com/home-internet/plans) - [Fiber Internet Plans](https://www.t-mobile.com/home-internet/fiber) - [Watch & Tablet Plans](https://www.t-mobile.com/cell-phone-plans/affordable-data-plans) - [Prepaid Phone Plans](https://prepaid.t-mobile.com/prepaid-plans) - [Business Phone Plans](https://www.t-mobile.com/business/wireless-business-plans) - [Phones & devices](https://www.t-mobile.com/cell-phones) Phones & devices - [Cell phones](https://www.t-mobile.com/cell-phones) - [5G phones](https://www.t-mobile.com/5g/phones) - [Tablets](https://www.t-mobile.com/tablets) - [Smartwatches](https://www.t-mobile.com/smart-watches) - [Hotspots & more](https://www.t-mobile.com/hotspots-iot-connected-devices) - [Accessories](https://www.t-mobile.com/accessories) - [Bring your own device](https://www.t-mobile.com/resources/bring-your-own-phone) - [Tech Gift Ideas](https://www.t-mobile.com/devices/tech-gifts) - [Deals](https://www.t-mobile.com/offers) Deals - [See all deals](https://www.t-mobile.com/offers) - [Apple](https://www.t-mobile.com/offers/apple-iphone-deals) - [Samsung](https://www.t-mobile.com/offers/samsung-phone-deals) - [Motorola](https://www.t-mobile.com/offers/motorola-phone-deals) - [Google](https://www.t-mobile.com/offers/google-phone-deals) - [Revvl](https://www.t-mobile.com/offers/t-mobile-revvl-phone-deals) - [Free & Zero Down Phones](https://www.t-mobile.com/switch/free-cell-phone-with-plan) - [Coverage](https://www.t-mobile.com/coverage/network) Coverage - [Our network](https://www.t-mobile.com/coverage/network) - [4G & 5G Coverage map](https://www.t-mobile.com/coverage/coverage-map) - [What is 5G](https://www.t-mobile.com/5g) - [Satellite Phone Service](https://www.t-mobile.com/coverage/satellite-phone-service) - [Rural & Small Towns](https://www.t-mobile.com/coverage/small-towns-rural-areas) - [Try our network](https://www.t-mobile.com/offers/free-trial) - [5G news](https://www.t-mobile.com/news/category/network) - [Home Internet](https://www.t-mobile.com/home-internet/eligibility) - [Join Us](https://www.t-mobile.com/resources/how-to-join-us) Join Us - Switch to T-Mobile - [How to switch](https://www.t-mobile.com/resources/how-to-join-us) - [Bring your own phone](https://www.t-mobile.com/resources/bring-your-own-phone) - [Keep your number](https://www.t-mobile.com/resources/keep-your-number) - [Keep & switch](https://www.t-mobile.com/switch/keep-phone-switch-from-verizon-or-att) - [Family Freedom](https://www.t-mobile.com/switch/pay-off-carrier-etf-phone-deal) - [Try our network](https://www.t-mobile.com/offers/free-trial) - Customer benefits - [See all benefits](https://www.t-mobile.com/benefits) - [Why become a member](https://www.t-mobile.com/membership) - [TV & streaming](https://www.t-mobile.com/tv-streaming) - [Travel benefits](https://www.t-mobile.com/benefits/travel) - [Music & concert perks](https://www.t-mobile.com/benefits/music-deals) - [Block scam calls](https://www.t-mobile.com/benefits/scam-shield) - [T-Mobile Tuesdays](https://www.t-mobile.com/offers/t-mobile-tuesdays) [Find a store](https://www.t-mobile.com/stores/locator?INTNAV=tNav%3AStoreLocator) [Contact & support](https://www.t-mobile.com/contact-us) Contact & support - [1-800-T-MOBILE](tel:1-800-866-2453) - [Check order status](https://www.t-mobile.com/orders/order-status) - [Help & support](https://www.t-mobile.com/support) - Screen share with an Expert [Cart](https://www.t-mobile.com/cart) Search Search Submit search query Close out of search RECENT SEARCHES0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions My account [Login](https://www.t-mobile.com/account/dashboard) [Back to my account](https://www.t-mobile.com/account/dashboard) - [Bill pay](https://www.t-mobile.com/bill/summary) - [Add a line](https://www.t-mobile.com/commerce/device-intent?INTNAV=tNav%3AMyAccount%3AAddALine) - [Upgrade](https://www.t-mobile.com/purchase/shop) - [Check order status](https://www.t-mobile.com/orders/check-order) - [Ask the Community](https://www.t-mobile.com/community/?INTNAV=tNav%3AMyAccount%3ACommunity) more from T-Mobile - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) Legal - [Privacy Policy](https://www.t-mobile.com/privacy-center/our-practices/privacy-policy) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/dns?Brand=Magenta&Site=Sell_Web&Origin_URL=https%3A%2F%2Fwww.t-mobile.com) - [Privacy Center](https://www.t-mobile.com/privacy-center) [](https://www.t-mobile.com) # Why did I receive an SMS about using 50GB of data? - ### I just got a text from you about reaching a 50GB data limit. What does it mean? It looks like you’ve used 48GB or more of data overall in this bill cycle. After 50GB, you still get unlimited LTE data but may at times notice reduced speeds in areas with network congestion. - ### What happens if I do access a congested tower after I’ve used 50GB of data? In the vast majority of times and places, you will notice little if any difference. In the small number of times or locations where there’s network congestion, you may notice reduced data speeds. This experience is due to our data prioritization practice, which prioritizes customers who use more than 50GB of data in a single bill cycle after other customers. This practice helps to optimize overall network performance and maintain a quality service experience for as many customers as possible. Your data usage resets at the beginning of your next billing cycle, so this practice will only apply until that time. - ### Why does T-Mobile do this? Our goal is to provide the best possible experience for as many customers as possible. Data prioritization is one way we accomplish this, especially at times and locations with network congestion. It’s described in more detail in T-Mobile's Open Internet Disclosures [here](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service "Open Internet Disclosures"). Our policy is also in line with common industry standards for network management, which are designed optimize network performance and service. Every wireless provider maintains policies that govern network traffic management because there is a fixed amount of network capacity available at each cell tower. - ### But I pay for unlimited data At T-Mobile unlimited is truly unlimited. No overages or data caps apply on our network. Data prioritization will only be noticeable when you access a congested tower and have used over 50GB of data in a particular billing cycle. You will continue to get unlimited high speed data on your smartphone when you aren’t accessing a congested tower. In that way it’s different from data throttling, which slows you down for the remainder of your bill cycle regardless of network conditions, all the time. - ### How much slower will my data speeds be? The actual speeds may vary depending on the location and the number of people trying to use the network at the same time. For more information visit our Open Internet Disclosures [here](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service "Open Internet Disclosures"). - ### Does tethering usage also count towards the 50GB? Yes. Data usage on your smartphone as well as data usage through Smartphone Mobile HotSpot (tethering) both count toward the 50GB threshold. - ### Where can I get more detail on my overall data usage? Visit [my.t-mobile.com](http://my.t-mobile.com/ "my.t-mobile.com") and click on the usage tab. You can also dial #web# from your T-Mobile phone. - ### What can I do to avoid hitting 50GB? Set your automatic updating of apps, podcasts and file downloads to run off Wi-Fi only. Make sure to connect to Wi-Fi and update your applications and system periodically. You can also monitor your data usage by checking [my.t-mobile.com](http://my.t-mobile.com/ "my.t-mobile.com") and #web# as discussed above. - ### What if I don’t want to be impacted by this policy? Can I pay more to avoid it? No. This is how we manage the network experience for all customers. Most users will not even likely notice a difference in experience. ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen while on a call or in store __Get guided support from an Expert in real time__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. Generate new code ## Follow T-Mobile - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) - [English](https://www.t-mobile.com) - [Español](https://www.t-mobile.com) - ### Even more plans Even more plans - [International phone plans](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans) - [International passes](https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/unlimited-calling-data-pass) - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Phone and internet bundle package](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Hotspot data plans](https://www.t-mobile.com/cell-phone-plans/affordable-data-plans/hotspots) - [Smartwatch data plans](https://www.t-mobile.com/cell-phone-plans/affordable-data-plans/smartwatches) - [Wireless business plans](https://www.t-mobile.com/business/wireless-business-plans) - ### Shop cell phones by brand Shop cell phones by brand - [Apple iPhones](https://www.t-mobile.com/cell-phones/brand/apple) - [Samsung Galaxy phones](https://www.t-mobile.com/cell-phones/brand/samsung) - [Google Pixel phones](https://www.t-mobile.com/cell-phones/brand/google) - [T-Mobile Revvl phones](https://www.t-mobile.com/cell-phones/brand/t-mobile) - [Motorola Moto phones](https://www.t-mobile.com/cell-phones/brand/motorola) - ### New featured cell phones New featured cell phones - [New Apple iPhone Air](https://www.t-mobile.com/cell-phone/apple-iphone-air) - [New Apple iPhone 17](https://www.t-mobile.com/cell-phone/apple-iphone-17) - [New Apple iPhone 17 Pro](https://www.t-mobile.com/cell-phone/apple-iphone-17-pro) - [New Apple iPhone 17 Pro Max](https://www.t-mobile.com/cell-phone/apple-iphone-17-pro-max) - [New Samsung Galaxy Z Fold7](https://www.t-mobile.com/cell-phone/samsung-galaxy-z-fold7) - [New Google Pixel 10](https://www.t-mobile.com/cell-phone/google-pixel-10) - ### New featured tablets, smartwatches & more New featured tablets, smartwatches & more - [Apple Watch Series 11 42mm](https://www.t-mobile.com/smart-watch/apple-watch-series-11-42mm) - [Apple Watch Series 11 46mm](https://www.t-mobile.com/smart-watch/apple-watch-series-11-46mm) - [Apple Watch SE 3 40mm](https://www.t-mobile.com/smart-watch/apple-watch-se-3-40mm) - [Apple Watch SE 3 44mm](https://www.t-mobile.com/smart-watch/apple-watch-se-3-44mm) - [Apple Watch Ultra 3](https://www.t-mobile.com/smart-watch/apple-watch-ultra-3) - [Samsung Galaxy Watch8 Classic 46MM](https://www.t-mobile.com/smart-watch/samsung-galaxy-watch8-classic-46mm) - ### Helpful consumer guides Helpful consumer guides - [Dialed In](https://www.t-mobile.com/dialed-in) - [Cell Phone BYOD Guide](https://www.t-mobile.com/dialed-in/devices/what-is-byod-bring-your-own-device) - [The 6 Best Samsung Phones of 2026](https://www.t-mobile.com/dialed-in/devices/best-samsung-phones) - [iPhone 17 Series: Everything You Need to Know](https://www.t-mobile.com/dialed-in/devices/iphone-17-series) - [How Does Satellite Phone Service Work?](https://www.t-mobile.com/dialed-in/wireless/how-satellite-phone-service-works) - ### T-Mobile customer benefits T-Mobile customer benefits - [TV streaming deals](https://www.t-mobile.com/tv-streaming) - [T-Mobile Tuesdays](https://www.t-mobile.com/offers/t-mobile-tuesdays) - [In-flight wi-fi](https://www.t-mobile.com/benefits/travel/in-flight-wifi) - [Refer-a-Friend](https://referral.t-mobile.com/?INTNAV=fNav%3AT-MobileCustomerBenefits%3ARefer-a-Friend) - [Device protection plan](https://www.t-mobile.com/benefits/phone-protection-plans) - [Protection 360® HomeTech](https://www.t-mobile.com/benefits/phone-protection-plans/p360-home-tech) - ### Switch to T-Mobile Switch to T-Mobile - [How to switch to T-Mobile](https://www.t-mobile.com/resources/how-to-join-us) - [Try our 5G network](https://www.t-mobile.com/offers/free-trial) - [Bring your own device](https://www.t-mobile.com/resources/bring-your-own-phone) - [Switch to T-Mobile from Verizon or AT&T](https://www.t-mobile.com/switch/keep-phone-switch-from-verizon-or-att) - [Family freedom deal](https://www.t-mobile.com/switch/pay-off-carrier-etf-phone-deal) - [Cell phone trade-in](https://www.t-mobile.com/devices/phone-trade-in) - ### Additional support Additional support - [View return policy](https://www.t-mobile.com/responsibility/legal/return-policy) - [Contact us](https://www.t-mobile.com/contact-us) - [Billing](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Shipping & pickup options](https://www.t-mobile.com/customers/shipping-dates) - [Emergency Broadband Benefit](https://www.t-mobile.com/customers/emergency-broadband-benefit) - [Free Internet for Students](https://www.t-mobile.com/brand/project-10-million) - [Redeem a rebate](https://promotions.t-mobile.com/?INTNAV=fNav%3AAdditionalSupport%3ARedeemARebate) - [Domestic Violence Resources](https://www.t-mobile.com/support/account/keeping-customers-safe-connected) - ### About T-Mobile About T-Mobile - [Our Story](https://www.t-mobile.com/our-story) - [T-Mobile careers](https://careers.t-mobile.com/?INTNAV=fNav%3AAboutT-Mobile%3AOurStory%3AT-MobileCareers) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Newsroom](https://www.t-mobile.com/news) - [Corporate Responsibility](https://www.t-mobile.com/responsibility) [![T-Mobile](https://www.t-mobile.com/content/dam/t-mobile/ntm/branding/logos/corporate/tmo-logo-white-v4.svg)](https://www.t-mobile.com/) - [About](https://www.t-mobile.com/our-story) - [Investor relations](https://investor.t-mobile.com/default.aspx?INTNAV=fNav%3AInvestorRelations) - [Press](https://www.t-mobile.com/news) - [Careers](https://careers.t-mobile.com?INTNAV=fNav%3ACareers) - [Deutsche Telekom](https://www.telekom.com/en?INTNAV=fNav%3ADeutscheTelekom) - [Puerto Rico](https://www.t-mobilepr.com/?INTNAV=fNav%3APuertoRico) - [Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice) - [Trust Center](https://security.t-mobile.com/?INTNAV=fNav%3ATrustCenter) - [Privacy Center](https://www.t-mobile.com/privacy-center) - [Consumer information](https://www.t-mobile.com/responsibility/consumer-info) - [Public safety/911](https://www.t-mobile.com/responsibility/consumer-info/safety/9-1-1) - [Terms & conditions](https://www.t-mobile.com/responsibility/legal/terms-and-conditions) - [Terms of use](https://www.t-mobile.com/responsibility/consumer-info/policies/terms-of-use) - [Accessibility](https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy) - [Open Internet](https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service) - [Do Not Sell or Share My Personal Information](https://www.t-mobile.com) - [Licenses & Patents](https://www.t-mobile.com/responsibility/legal/licenses-and-patents) - [Consumer Health Data Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice.html?INTNAV=fNav%3AConsumerHealthDataPrivacyNotice#health-data-privacy-notice) - T-Mobile, the T logo, Magenta and the magenta color are registered trademarks of Deutsche Telekom AG. - [Instagram](https://www.instagram.com/tmobile/) - [Facebook](https://www.facebook.com/TMobile) - [X](https://twitter.com/TMobile) - [You Tube](https://www.youtube.com/user/TMobile/custom) © 2026 T‑Mobile USA, Inc. ![T-Mobile Logo](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/tmobile_logo_64x64.png) ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow ![T-Mobile Logo](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/tmobile_logo_64x64.png) ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications ![T-Mobile Logo](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/tmobile_logo_64x64.png) ## Stay up to date with notifications Get the latest from T-Mobile when you’re using the web. You can opt out any time. Allow notifications Don't allow ![T-Mobile Logo](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/tmobile_logo_64x64.png) ## Get the latest from T-Mobile Stay up to date with notifications - including offers just for you Allow notifications Don't allow notifications