Anyone who has had to get a phone upgrade at one of these stores, knows exactly what intense pain of a root canal, having Your hand slammed into a car door, a solid kick to the groin, or attending a New York Jets football game knows what real pain is like. I have put off, postponed, found every excuse in the book, not to surrender hours of my life that I can never get back by standing around a phone store where every minute I feel the taxi meter is going up inside the store So I am glad to report, that yesterday, my experience was similar to the amount of Joy and unmitigated glee That my experience at the T-Mobile store and the professionalism of the entire staff far exceeded the expectations that I had, as I pulled up outside, prayed intensely, wept bitterly, and invoked the names of my ancestors before developing the bravery needed to step across the threshold into a T-Mobile store. I expected pages upon pages of signatures that I needed to leave behind along with several pints of my own blood with a device that only would have transferred half of my pictures. In my profession, as a professional male model and stunt double for Brad Pitt (The non-alcoholic Brad Pitt) I lead a busy life. I was greeted when I came in the door by Anthony.. Anthony reminded me of a younger version of myself, only not quite as handsome as me. He is a closet intellectual. This means you would never know how much of a genius. This young man is. Well on the outside, he looks like a Skateboarder who has a history of not wearing a helmet, I am witness to this young man’s ability to simply understand me. My own dog does not understand me. My wife certainly doesn’t understand me. Anthony seem to know at once that I was the type of customer who would be an impatient, normal 62-year-old man that had a date with the Luby‘s cafeteria for the Luanne platter special. Then I met the manager Harris. (Haris with ONE “R”) Harris was and is an incredible asset to T-Mobile. Here in Texas, we think the people in England sound far more intelligent with the great IQ that they are known for. He has an immaculately groomed beard with a little Jerry, curl working, that my daughter would find attractive. It would take me five hours just to get the perfect Jerry curl and the only beard I could grow at my age would have me resemble Methuselah or ZZTopp. Presentation is important. And in truth, the last Time that I was sentenced to serve time as a customer in one of your stores. The guy who helped me really needed a bath, or to be hosed off from a distance at one of those car washes where you do it yourself. I wanted to suggest to the young man, that may be brushing his teeth with coffee grounds, cigarette ashes, And grilled onions as mouthwash probably wasn’t a good idea. TMobile has come a mighty long way since the “Pre-Running Water days of the IPhone 13. I got go know everyone’s life story, hopes, dreams, and expect to be on the TMobile Christmas party invitation list. The transaction was easy, the explanation of our senior citizen, type questions, were answered in a way that we could understand them. I’ve been wanting to get one of them, rotary cell phones that you plug into a wall, and I understand that your science and research and crack research team is working on for me! That’s the kind of backward thinking we need so we can talk to our dead ancestors. On one actual serious question that I never felt the answer made any sense for; **Our initial monthly quote of $278 included two $50 phone cases. Having worked for the military for 20 years, I have all the pelican products I want for low prices. I did not need those cases. When they took the cases off, my $278 payment , the upfront charge dropped to $274. That made little sense to me but as you guys were close to closing, I didn’t need Newtons Laws on Theoretical Mathematics explained to me right then. If someone could get back with me on this, that would be great! I would even challenge any member of that store to a foot race to show my appreciation!